San Diego Unified School District

The San Diego Unified School District website is managed, in a collaborative effort, by Communications, each district department, and each school. As owners of the website's content, staff members from each unit are responsible for creating, updating, and removing content on their respective website(s).

For assistance with administrative access to your site's page, please have each designated staff member follow the steps below:

• Visit your site and log in with your district ID. This will prompt the system to recognize you as a user on that site. Note: in order to gain access, all requestors must first log in.

• Reach out to [email protected]. Include your website URL and district ID.

• If you are already an administrator on your site, follow the steps outlined in the Adding Administrators PDF.

Learning Resources and Training

For a comprehensive overview with job aids, review the searchable Getting Started Guide.

SchoolMessenger Presence Website Support

The district has partnered with Intrado to provide experts to assist with addressing issues such as yours. Intrado’s SchoolMessenger Presence Support is familiar with the district’s platform.

Not only will SchoolMessenger Presence Website Support work with you one-on-one, they will catalog your inquiry so that Intrado, in collaboration with the district web team, can identify and address any system-wide improvements necessary. These improvements will allow the new platform to perform better, and, in turn, benefit all colleagues across the district.

For non-emergency updates to your site. Intrado support will create a ticket and address your concerns as soon as they can. 

Online Chat / Live Web Sessions: https://www.schoolmessenger.com/support 

Interested in Additional Support?

Schedule a one-on-one Teams Virtual meeting with San Diego Unified's webmaster to discuss how-tos and best practices.

Contact [email protected] for production support with changes to school or department pages.